DEEPSKYAPPS

DeepSkyApps · Support

Support

Last updated 27 September 2026

Every DeepSkyApps app is built and supported by one person. If something is wrong, or you have a question the app does not answer, email [email protected]. Say which app you are using and, for a bug, what you expected to happen and what happened instead.

Help for each app

Each app has its own help page and legal documents. The App Store link is where to leave a review or check the current version.

Common questions

How do I contact support?

Email [email protected] and say which app you are using and which iPhone or Mac you have. The reply comes from Pawel, the developer who built the app, not a support queue.

How do I cancel or manage a subscription?

Subscriptions are billed by Apple, so they are managed in your Apple account, not in the app. On iPhone open Settings, tap your name, then Subscriptions. On a Mac open the App Store, click your name, then Account Settings. Deleting an app does not cancel its subscription.

How do I get a refund?

Apple handles all App Store payments and refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase and choose Request a refund. DeepSkyApps cannot issue refunds directly.

Where is the privacy policy for each app?

Every app's privacy policy and terms of use are linked from this page, under the app's name. Most apps keep your data on your device; the policies say exactly what leaves it and why.

How do I delete my data?

For apps that store everything on the device, deleting the app removes the data. If an app has an account or a cloud feature, email [email protected] from the address you signed up with, name the app, and the data is deleted.

Legal

The website privacy policy covers deepskyapps.com itself. Each app's privacy policy and terms of use are linked above.